Privacy Policy
Effective January 1, 2026
D&L Kent Concrete Construction, concretecontractorkent.com, team@concretecontractorkent.com
What this policy covers
D&L Kent Concrete Construction is a concrete contractor in Kent, WA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting from our home page, and to the information you send us through it. It doesn't cover other websites we link to, because those sites run under their own policies.
You can read more about our business on our About page.
Information you give us
We collect the information you choose to send us. Most of it comes through the estimate request form on our Contact page, when you call us at (253) 398-9060 or when you email us.
That usually includes your name, phone number, email address, the address of the property where the work would happen, and a description of the job. Some people also send photos of a driveway, patio or slab.
Our contact form is run by an outside form service, so what you type into the form passes through that service before it reaches us. The form service handles that information under its own privacy terms.
Please don't send payment card numbers, Social Security numbers or other sensitive personal details through the form or by email. We don't need them to give you an estimate.
Information collected automatically
Like most websites, ours may collect some technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed, the website that sent you here and a general location based on your IP address.
We may use analytics tools to collect this information. They show us which pages people read and where the site needs work, and they give us totals and trends, not a record of who you are.
Our site and those tools may use cookies, which are small files your browser stores so a site can remember a visit. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use what you send us to reply to you, schedule a visit, prepare your estimate and do the work if you hire us. We may also use it to follow up on a job, answer a warranty or service question, or keep the records a business has to keep.
We use the technical information to keep the website running, fix problems and improve its pages.
We don't sell your personal information. We don't rent or trade your contact details to other businesses for their marketing.
When we share information
We share information only when we need to for the job or the site to work. That includes the services that run our website, contact form, email and analytics, and suppliers or subcontractors who need a job address or details to do their part of your project.
We may also share information if the law requires it, to respond to a lawful request from a government office, or to protect our rights, our crew or the people we work for. If the business is ever sold or transferred, customer records may go to the new owner, and this policy would still apply to them.
How long we keep it
We keep estimate requests and messages for as long as we need them to answer you and follow up. If you hire us, we keep job records such as your contact details, the property address, the estimate and invoices for as long as we need them for warranty questions, taxes and other legal or business records.
When we no longer need information, we delete it or remove the details that identify you. Analytics information is kept according to the settings of the tool that collects it.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who can see it and using trusted service providers.
No website, email system or online form is completely secure, so we can't promise that information sent over the internet will never be lost or seen by someone it wasn't meant for.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do so unless we have to keep it for a legal or business reason, and if that's the case we'll tell you why.
You can ask us to stop contacting you at any time. Depending on where you live, the law may give you other privacy rights, and we'll honor any request your state's law entitles you to make.
To make a request, use the form on our Contact page or call us at (253) 398-9060. We may ask you to confirm who you are before we share or change any records, so your information goes only to you.
Children's privacy
This website is for homeowners and property owners, not children. We don't knowingly collect personal information from anyone under 13. If you think a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question or concern about how D&L Kent Concrete Construction handles your information, call us at (253) 398-9060 or send a message through our Contact page. We answer the phone Monday through Sunday, 8 AM to 9 PM.
Tell us what happened and how to reach you. We'll look into it and get back to you with what we found and what we've done about it.